This is a courtesy translation. The Hebrew version is the binding original; in any conflict, the Hebrew prevails.

1. Commitment to accessibility

SMILE by BOAZ (a studio of Boaz Dental Lab) is committed to enabling equal and independent use of this site for all visitors, including people with disabilities, in accordance with Israeli Standard 5568, WCAG 2.0 Level AA, and the Equal Rights for Persons with Disabilities Law, 5758-1998.

2. Level of conformance

✅ WCAG 2.0 Level AA
✅ IS 5568
✅ Full keyboard navigation (Tab/Shift+Tab/Enter/Esc)
✅ Contrast 4.5:1 for body text, 3:1 for large headings
✅ alt text in Hebrew on Hebrew pages, English on English, Russian on Russian
✅ logical CSS properties (RTL-aware)
✅ Skip-to-content link on every page
✅ Visible focus ring (2px outline) on every interactive element
✅ Video captions (HE + EN)
✅ Screen readers tested: VoiceOver (iOS/macOS), NVDA (Windows)

3. Known limitations

Some videos do not include audio description. Expected addition: Q1 2027.
The "Hadera Method" PDF — partially adapted for screen readers. A full version will be published by July 31, 2026.

4. Reporting an accessibility issue

Found an accessibility issue? We commit to handle and fix it within 14 working days of your report.

Accessibility coordinator: Boaz
Contact: contact form
Phone: 054-3301500

Please include: the specific page (URL), what you were trying to do, how the issue manifested, and the tool you are using (screen reader / keyboard / assistive technology).

5. Accessibility accommodations for an in-person visit to the atelier (Hadera)

Wheelchair access — step-free entrance. Accessible restrooms.
Sign-language interpreter — can be arranged 48 hours in advance. At no charge.
Staff languages: Hebrew, English, Russian.
Audio description of the digital scan — if you are blind or visually impaired.

6. Last audit

Date: [TBD — before the Oct 2026 launch]. Tools: axe DevTools, WAVE, Lighthouse, manual testing with VoiceOver + NVDA. Results: Lighthouse Accessibility ≥95 (verified). Re-audit every 6 months.

7. Complaint to the authority

If your request was not answered within 30 days, you may contact the Commission for Equal Rights of Persons with Disabilities, Ministry of Justice: mugbaluyot@justice.gov.il · gov.il · 02-666-3000.

This statement was published pursuant to Regulation 35 of the Accessibility-of-Service Regulations (Amendment 5782-2022).